CallerPeek — who's calling your store (PrestaShop module + Android app)

Know who is calling before you answer

The phone rings while you are packing orders. Instead of an anonymous number, your screen shows a customer card: Emma Wilson, customer since 2021, 12 orders, €4,820, last order in progress. You pick up already knowing who you are talking to and what the conversation is worth.

CallerPeek is a pair of components: a module you install in your own PrestaShop store and an Android app included in the price. The module creates a private endpoint on your server, and the app queries it the moment a call comes in. Nothing else is needed — no account, no subscription service, no third party in the middle.

Three steps, two minutes

• 1. Install the module — upload the ZIP package in your PrestaShop admin.
• 2. Scan the QR code — the module panel generates a code for a specific employee; the app pairs with the store in one scan.
• 3. Answer with context — every call shows the customer data from your own store.

What you see on the phone

You decide which details reach the screen — simply tick them in the module panel:

• customer name and the year they started buying from you
• number of orders and lifetime spend
• date, status and amount of the last order
• history of earlier calls from that number
• optionally: a masked e-mail address

The card appears as a popup above any app, and on a locked phone as a window over the lock screen — no unlocking needed. One tap calls the customer back.

The panel in your store

• Devices — one per phone, each with its own token and QR code. You see the status, last use and the number of lookups made today.
• Call back — callers from the last 7 days. The app reports whether the call was answered and the module checks whether an order followed. Customers marked "Call back!" are the ones who called and bought nothing.
• Call log — date, number, matched customer with a link to their record, device and IP address. Purged automatically after a configurable number of days.

Security and GDPR

• No cloud — the request goes from the phone straight to your store. We hold no database of numbers and have no access to your data.
• A token per employee — an employee leaving or a lost phone is one click on "Revoke".
• QR code without a token — it carries a one-time code valid for 10 minutes, so a screenshot is worthless moments later.
• Anti-theft limits — a per-minute request limit and a daily per-device limit block attempts to bulk-download your customer base.
• HTTPS only — unencrypted connections are rejected.

What you get

• the PrestaShop 1.7.6–9.x module (ZIP package)
• the Android app from Google Play — free, for any number of phones in your store
• app interface, module panel and server responses in 13 languages: Polish, English, German, French, Spanish, Italian, Russian, Portuguese, Ukrainian, Dutch, Czech, Romanian and Turkish
• updates and e-mail support for 12 months

Running something other than PrestaShop?

The app knows nothing about any shop — it renders whatever the backend returns. All it takes is one HTTPS endpoint following the open API contract: it accepts a phone number and a token and returns JSON with the customer card. The same phone can therefore serve Magento, an in-house warehouse system, an ERP or a CRM database, and the WooCommerce plugin is ready — the same app serves both stores with no second purchase. Write to us for the contract documentation — we will help with the integration.

Learn more on the product site

Full documentation, screenshots from the app and answers to the most common questions are on callerpeek.com:

• How caller recognition works — from the ring to the customer card on screen
• Benefits for your store — shorter calls, fewer mistakes, recovered missed calls
• Android app screenshots — QR pairing, the call popup, history, settings and permissions
• Privacy and GDPR — the data never leaves your own server
• FAQ — frequently asked questions — data safety, Android permissions, dual SIM, licensing
• PrestaShop module in detail — panel, device tokens and the call-back list

Requirements

• PrestaShop 1.7.6–9.x, PHP 7.4–8.4
• an SSL certificate (HTTPS) on the store domain
• a phone running Android 8.0 or newer (dual SIM supported)

The app is installed from Google Play — free, with no account and no purchase. For phones without Google services we also publish an APK file on callerpeek.com.